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Alpega Privacy Policy
 
 
 
 

Using eCourier shipper confirms to declare complete and correct shipping information in particular:

-Declare content
-Consignor: Contact person details about location, Christian name, family name, phone number
-Recipient: Contact person details about location, Christian name, family name, phone number
-Cost center/project number/study number: Reference no.*

Novartis/DHL reserves rights to withdraw shipment from delivery without complete shipment information.

eCourier user manual on Novartis intranet: Postal & Courier Services

Password is valid for 90 days: Extension done by user
Access is locked/set inactive after 56 days of not using eCourier.

User administration and reactivation of locked users is performed by:

ISS Facility Services AG
Logistics Services
Phone.: +41 (0)58 787 91 20
Email: logistikzentrale@iss.ch